Where is my merchandise? 17 May 2023 04:56 Updated We do ask to allow 10 - 14 business days post claim for you merchandise to arrive, although this does usually arrive sooner. Thank you so much for your patience. In the meantime, keep an eye out for an email from Australia Post detailing a shipment from Ashande Group – this will be your new merch on it’s way to you. If you haven't received your merchandise reward item after 14 business days, please contact us: https://onefootforward.zendesk.com/hc/en-au/requests/new?ticket_form_id=4415738257817
